Cognizant Walk-In Drive 2025: Apply now for Cognizant Walk-In Drive 2025 for Customer Support roles! Freshers & experienced candidates eligible. Interview on 5th July. Don’t miss out!
About Company: Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Job Title: Customer Support
Location: Hyderabad
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Job Description:
- Moderate the content and ensure the required accuracy is maintained.
- Complete the given assignments within the defined SLA/TAT
- Work and understand metrics to manage performance independently
- Make the correct decisions to ensure accurate information is updated on the front-end.
- Focus on achieving 100% user satisfaction and ensure zero client escalations.
Skills:
- Excellent communication and interpersonal skills
- Proficient in using computers and MS Office
- Able to type 30 words per minute in the preferred language
- Able to work in different shifts depending on business requirements
- Good in applying theoretical knowledge into practice and make sound decisions based on predefined policies
- Follow all compliance and security measures related to client data
- Ensure process guidelines are followed and met as documented
- Meet client metrics & related issues on time with highest quality, stay up to date with the process knowledge/changes. Refer to knowledge updates/repositories to effectively process transactions.
- Adhere to process quality metrics and strive to exceed the daily/monthly/annual quality & productivity targets.
- Excellent command over communication skills.
- Excellent customer service skills.
- Willing to work in a shift based work schedule
- Sound judgment while moderating the content
- Effectively communicate his/her thoughts in a well-organized manner
- Should be on par with CEFR C1 quality in English, and be fluent in conversant
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Qualification: Any Graduate
Work Experience: Freshers
Walk-In Date: 5th July 2025
Time: 9.30 AM – 12.00 PM
Venue: Building 12A, Raheja Mindspace, Hitech city, Hyderabad
How to Apply for Cognizant Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here