Cognizant Recruitment 2023: Cognizant Recruitment 2023 For Project Associate. Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Job Title: Project Associate
Location: Bangalore
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Job Description:
- Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
- Adherence to customer security and compliance requirements.
- Implementation of approved change requests in line with customer change management process.
- Responsible for incident life cycle following ITIL / BIC framework as applicable.
- Adherence to customer communication etiquette.
- Ensure stated productivity requirements are met for the engagement
Project/Process:
- Review CSAT feedback and ensure timely implementation of corrective actions.
- Participate in the Critsit process to resolve the incident in a timely manner.
- Log and triage incidents.
- Coordinate with resolver groups vendors/carriers.
- Troubleshoot the escalated incident/problem and refer/escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
- Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
- Contribution to continuous service improvement plans (CSI).
- Responsible for developing induction documents in consultation with relevant stakeholders for the project and ensuring successful completion of the induction process for new joiners.
- Effective floor Management.
Team/People:
- Continually assess skill level and provide intervention assistance.
- Contribute to and participate proactively in knowledge-sharing sessions.
- Encourage team individuals to participate in organization innovation programs.
- Act as a buddy for new hires.
- Makes recommendations on R&R for team / individual achievement.
- Makes recommendations to the team lead on the team’s performance rating.
Organization:
- Ensure the team contributes and participates in all organizational technology events and knowledge-sharing forums.
- Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc.).
- Participate in recruitment drives.
Skills:
- Grafana
- Kubernetes
- Terraform
- Manufacturing Oper-Manlog
- AWS
- Docker
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Qualification: Degree
Work Experience: Freshers Experience
How to Apply for Cognizant Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here