Cognizant Recruitment 2021 : Cognizant Recruitment 2021 For Process Executive – Data. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Job Title : Process Executive – Data
Location : Hyderabad
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Job Description :
- They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development through various mobile Ad producer tools, creating expanded ads with page redirects with customize animation and image galleries etc.
- Design/Develop Creative artifacts for Ads as per client supplied brief and within brand and design guidelines.
- Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.
- Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames agreed upon with the client, in a manner that is understandable by the end user/ customer & educate customer.
- Connect with the customer & provide highest level of customer satisfaction.
- Update trackers, Create, categorize and prioritize tickets and update required applications & tools and keep SME and TL informed of new issues.
- Probe effectively & efficiently to understand customers issue and report incident and resolve all issues received on phone.
- Process Executives are expected to call back on time.
Skills :
- Receive Inbound calls / make outbound call to support customers on issues related to account management, CRM issues, customization, analytics, creating Dashboards, creating reports, features etc.
- Make outbound calls to follow up / confirm resolution.
- Contribute to and participate proactively in knowledge sharing sessions.
- Participate and contribute to organizational activities.
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Qualification :
- Any Graduate
- No B.E / B.Tech / MCA
Work Experience : 0 – 2 Year
How to Apply for Cognizant Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here