CGS Walk-In Drive: CGS Walk-In Drive For Associate Technical Support Engineer. Undergraduate / Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: We are an applications, enterprise learning and business process outsourcing company that supports our clients’ most fundamental business activities. Working hand-in-hand with clients in the world’s most admired companies, we develop powerful, hard-working solutions that strengthen and fortify the fundamental business processes that empower them to take on present and future challenges and opportunities.
Job Title: Associate Technical Support Engineer
Location: Hyderabad
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Job Description:
- We are hiring for Technical support with 0-4 years of experience for Rotational shift (24/7).
- Hiring for: International Process.
- Shift Timings – 24/7 (WFO).
- Week Offs (2) – Rotational Off.
- Completely Work from Office (WFO).
- Immediate joiners only.
- Work Location: Hyderabad (Hi-tech city).
Skills:
- Basic knowledge in Hardware Troubleshooting and online Forums.
- Diagnose and troubleshoot various complex technical issues, using the available knowledge articles and framework abiding by the client’s policies and procedures.
- Track unresolved issues through to resolution, within agreed time limits
- Properly escalate and follow up unresolved issues to appropriate internal teams.
- Ensure all issues are properly logged.
- Prioritize and manage several open issues at one time.
- The ability to think logically.
- Strong customer focus.
- Respond quickly to customer requests/needs to maintain a high level of customer satisfaction.
- Maintain individual performance towards client KPIs.
Interview Process:
- Initial Screening
- Technical Round
- Ops Round
- HR Discussion
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Qualification: Undergraduate / Graduate
Work Experience: 0 – 4 Years
Walk-In Date: 22th – 25th Jan 2024
Time: 10.30 AM – 5.30 PM
Venue: 2-91/B/12 & 13, Hitech City Main Road, Khanamet, Madhapur, Hyderabad-500081, Telangana, INDIA.
Contact: Kajuluri Devi Sri Pravallika (9346805548)
How to Apply for CGS Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more Details: Click Here