BrightEdge Recruitment 2024: BrightEdge Recruitment 2024 For Customer Support Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: As brands have become publishers, the digital world has become the most important distribution channel. The BrightEdge Content Performance Marketing platform helps brands Target Demand, Create and Optimize Content, and Measure Results to win on the content battleground. BrightEdge transforms online content into tangible business results, such as traffic, revenue, and engagement. Our platform is powered by an Artificial Intelligence engine, DataMind, and is the only company capable of web-wide, real-time measurement of digital content engagement across all digital channels, including search, social, and mobile.
Job Title: Customer Support Analyst
Location: Work From Home
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Responsibilities:
- Provide technical and product L1 support to Brightedge clients
- Resolve client issues and tickets in a timely and efficient manner
- Document client interactions and resolutions
- Identify and escalate issues to the appropriate team members
- Assist in the development and maintenance of support documentation
- Participate in team meetings and training sessions
Eligibility:
- 0-2 years of experience in L1 Product and Technical Support Engineering
- Solid analytical skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Passion for helping others
- Any professional experience / internship in Product and SAAS L1 Support environment will be a huge plus.
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Qualification: Any Graduate
Work Experience: 0 – 2 Years
How to Apply for BrightEdge Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here