Bank of America Recruitment 2021 : Bank of America Recruitment 2021 For Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : Bank of America is one of the world’s largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world’s leading wealth management companies and is a global leader in corporate and investment banking and trading.
Job Title : Associate
Location : Hyderabad
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Job Description :
- Associates receives claims from the Check fraud initiation team and other financial institutions which are disputed by the customers.
- The primary process involves verifying the disputes with the transactional history and the authorization documents of the customers to utilize the best available remediation technique for fund recoveries and to apply any defenses possible against the dispute.
- This also includes providing temporary credits to the customers, putting hold on disputed checks to prevent further usage and documenting the suspects.
- Sending Introductory Letters and Fraud Statements to the customers within the set turnaround time.
- Submitting request for interest adjustment after the completion of claim.
- Setting up claims for other Financial Institutes.
- Determine the best course of action for the Customer and the Bank.
Responsibilities :
- Investigate the claim to identify potential fraud on the claims and look for available options for fund recovery or denial if applicable.
- Should have strong understanding of the internal policies, procedures, Check guidelines to dispute resolution and regulatory requirements when reviewing Customer accounts
- Adherence to the SLA’s – productivity, turn-around-time, and accuracy.
- Should be flexible in working multiple functions
- Able to read and understand the Checks and accounts.
- Perform review of the claims in various applications as per guidelines.
- Delivering high-quality work which should be Customer focused and self-directed as any error in the processing would lead to financial loss to Bank and may result in a regulatory impact.
- Eye for details and must be procedure focused to adhere to the Policy guidelines.
- To be proactive in highlighting any discrepancies and incorrect processing’s.
- Must be quick learner to adapt to new systems and procedural change.
Skills :
- Ability to work well under pressure
- Good Communication Skills(both written and oral)
- Strong analytical skills
- Detail oriented
- Ability to multitask and adapt to change
- Proficient with Microsoft Office Tools
- Must possess Problem Solving Skills
- Self-motivated and results orientated
- To be flexible to work in rotational shifts
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Qualification : Any Graduate
Work Experience : 0 – 2 Years
How to Apply for Bank of America Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here