Autorabit Recruitment 2023: Autorabit Recruitment 2023 For Salesforce Technical Support Engineer. Bachelors / Masters degree candidates can apply. The detailed eligibility and application process are given below.
About Company: AutoRABIT offers a suite of products used by DevOps organizations to automate their CI/CD process for cloud-based development platforms. Its Automated Release Management Suite for Salesforce works with customers’ existing tools to integrate and automate across the entire process of releasing software on the Salesforce platform. AutoRABIT’s proprietary Metadata MasteryTM combines process & software so customers can achieve continuous delivery on their Salesforce platform.
Job Title: Salesforce Technical Support Engineer
Location: Hyderabad
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Job Description:
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of a knowledge base, tech notes and articles
- Flexible for rotational shifts including night.
- Excellent time management skills with the ability to adapt to changing priorities of customer issues.
Skills:
- Strong analytical and problem-solving skills
- Excellent communication skills (verbal and written).
- Basic understanding of Java, HTML, JavaScript, SQL, and SCM.
- Must be proficient with analyzing log files and standard debugging concepts.
- Good to have Salesforce CRM (or) Admin and understanding.
Key Skills:
- Java
- Javascript
- troubleshooting
- Salesforce
- communication skills
- problem – solving
- product support
- HTML
- SQL
- salesforce CRM
- technical support
- debugging
- SCM
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Qualification: Bachelors / Masters degree
Work Experience: 0 – 1 Year
How to Apply for Autorabit Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here