Amazon Recruitment 2024: Amazon Recruitment 2024 For SPS Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa for our customers: shoppers, sellers, content creators, and developers worldwide.
Job Title: SPS Associate
Location: Work From Home
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Job Description:
- Demonstrates effective, clear and professional written and oral communication in English Language.
- Ability to handle inbound and outbound calls along with email support in English Language,
- Candidates should be living or willing to relocate to Chennai and work remotely within the City limits.
- Candidates should have Fixed Line internet (High-speed broadband) and Power back to support for the duration of his/her Shift time.
- Provides prompt and efficient service to Amazon Selling Partner including the appropriate escalation of Selling Partner’ issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partner’s issues and questions.
Eligibility:
- Education: Any Graduation (other than BE, BTech and MBA Freshers) Language: English
- Technical (Computers & Internet) savvy is required.
- Committed Selling Partner advocate, drive process & tool improvements.
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Embrace constant change with flexibility and good grace.
- Demonstrate an appropriate sense of urgency for contact response time in the face of variable workflow.
- Demonstrates effective communication, composure, and professional attitude
- Exemplary performance record, particularly with regard to quality & productivity
- Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
Preferred qualifications:
- Experience within a customer service environment is preferred. Desire to expand skills into new areas.
- Business acumen in areas of e-commerce and retail.
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Qualification: Any Graduate
Work Experience: Freshers
How to Apply for Amazon Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here