Allscripts Recruitment 2020 : Allscripts Recruitment 2020 For Associate Service Desk Analyst. B.E / B.Tech / B.Sc Fresher candidates can apply. The detailed eligibility and application process are given below.
About Company : Allscripts (NASDAQ: MDRX) is a leader in healthcare information technology solutions that advance clinical, financial and operational results. Our innovative solutions connect people, places and data across an Open, Connected Community of Health™. Connectivity empowers caregivers to make better decisions and deliver better care for healthier populations. We strengthen your IT foundation by delivering the most comprehensive, user-friendly and core clinical and financial solutions available today. We help elevate your success by providing insights and innovations so you can meet the operational, regulatory and quality demands of today’s — and tomorrow’s — healthcare environment.
Job Title : Associate Service Desk Analyst
Location : Pune
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Job Description :
- Acts as initial point of contact for user support calls to the IT Service Desk such that all calls are logged correctly and promptly allocated appropriately within the IT team.
- Provides first-line technical support when handling calls, in order to provide time-of-call resolution to less complex calls whenever possible.
- Provides an ad-hoc service to users of all computer systems, troubleshooting and resolving systems problems
- Carries out a prescribed program of system performance monitoring, measurement, management, and capacity planning for computer systems, to support a pro-active approach to meeting changing system demands.
- Assist in the maintainence of the Service Desk Knowledge Base.
Skills :
- May be required to work off hour shifts or be assigned to an on-call rotation.
- 24/7 Support
- Work is performed in a standard office environment with minimal exposure to health or safety hazards
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Qualification : B.E / B.Tech / B.Sc
Work Experience : 0 – 2 Year
How to Apply for Allscripts Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here