Accenture Recruitment 2026: Start your career with Accenture! Explore the latest Accenture Recruitment 2026 for Application Tech Support roles. Check eligibility, job details, and how to apply online for top IT positions at Accenture.
🔍 About Accenture:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 450,000 people serving clients in over 120 countries, Accenture drives innovation to improve the way the world works and lives.
đź’Ľ Job Role: Application Tech Support
Location: Bangalore
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đź“ť Job Description:
- Software/Application/Cloud Tech Support Associate
- Experience: 0-2 years
- As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize.
- Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly.
- You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability
Responsibilities:
- Provide Level 1 (L1) Technical Support through the IT Service Desk.
- Assist users in troubleshooting and resolving technical issues efficiently and effectively.
- Log and document client interactions, issues, and resolutions in the ITSM tool.
- Collaborate with team members to improve service delivery and enhance overall client experience
🛠️ Skills:
- Strong customer service orientation.
- Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.
- Support Type & Working Hours: Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools. Shift Requirements: 24×7 support with 9.5-hour rotational shifts.
- Flexibility to work in different shifts as per roster is essential. Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
- Work Schedule: Five-day work week, with weekly offs determined by the shift roster. Additional Information:
- Experience: 0–2 years in IT Service Desk or Technical Support.
- Location: Position is based at our Bengaluru office.
- Educational Qualification: Minimum 15 years of full-time education is mandatory.
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đź“Ś Eligibility Criteria
-
Qualification: Any Graduate
-
Work Experience: 0 – 2 Year
âś… How to Apply for Accenture Recruitment 2026?
Interested candidates can apply online by clicking the application link below: