Accenture Recruitment 2023: Accenture Recruitment 2023 For operations Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 450,000 people serving clients in over 120 countries, Accenture drives innovation to improve the way the world works and lives.
Job Title: Operations Associate
Location: Bangalore
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Job Description:
- Organize and ensure all sessions have end to end support
- Pro-actively escalate high-level issues
- Manage onsite activities and prepping for session
- Coordinate between all stakeholders, vendors, faculties before and during the session
- Work with teams to ensure the delivery of the session is seamless communicating necessary requirements
- Consult with other teams as needed and maintain good relationships
- Ensures backup plan is communicated to SME/Team/Lead when necessary
- Provides pre-session and post session support for virtual training sessions. The host’s focus is primarily assisting the faculty by helping guide and manage the delivery of the course. The host will require detailed knowledge of both the functional delivery of the course as well as to be able to troubleshoot technical issues they might experience with the help of the tech support resource. Conduct faculty prep for sessions.
- Support trainings as per the business requirements
- Manage all types of virtual training
- Review and understand session requirements
- Resolve faculty and learner questions
- Ensure a high standard of customer service is maintained
- Provide dedicated support in a proactive manner on assigned virtual sessions, being available for assistance throughout the duration of such sessions
- Actively manage leaner expectations and monitor satisfaction
- Escalate appropriate issues to Learning Products Support according to current agreed-upon standards and processes in a timely manner
- On the day no training assigned to support. Available hours to utilized as per the process
- Play an advisory role while hosting the session. Develop deep understanding of the customer’s business objective and expectations for the program “
Requirements:
- Basic analytical skills
- Ability to interpret and work within the training policies
- Excellent verbal and written communication skills
- Excellent understanding of quality control and risk management
- Ability to work effectively in a team environment with revolving shift
- Strong time management and priority setting
- Comfortable speaking to large audiences
- Good business application skills (e.g., Microsoft Excel, PowerPoint)
- Good Interpersonal skills
- Basic understanding of quality control
- Basic understanding on virtual platform (MS Teams)
- High Attention to detail
- Strong written and verbal communication skills
- English language proficiency required
- Multi-cultural awareness
- Critical thinking skills and problem-solving
- Conflict resolution, facilitation, negotiation
- Time management
- Customer service focused
- Strong organizational skills and an ability to multi-task
- Attention to accuracy and quality “
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Qualification: Any Graduate
Work Experience: 0 – 1 Year
How to Apply for Accenture Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here