Accenture Recruitment 2023 For Associate – Telecom Operations

Accenture Recruitment 2023: Accenture Recruitment 2023 For Associate – Telecom Operations. Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 450,000 people serving clients in over 120 countries, Accenture drives innovation to improve the way the world works and lives.

Job Title: Associate – Telecom Operations

Location: Mumbai

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Job Description:

  • You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.
  • The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.
  • The Customer Service Management team focuses on managing the organization's interaction with current and potential customers.
  • The team is responsible for handling customer queries, enhancing customer satisfaction, ensuring customer retention and ultimately driving sales growth.
  • The team is also responsible for improving business relationships with customers.

Responsibilities:

  • In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Your expected interactions are within your team and direct supervisor.
  • You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work.
  • You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders.
  • You will be required to help in the overall teams's workload by managing your deliverables and help the team when required.
  • You will be an individual contributor as a part of a team, with a predetermined focused scope of work.

Skills:

  • Problem-solving skills
  • Ability to establish strong client relationship
  • Commitment to quality
  • Written and verbal communication
  • Ability to manage multiple stakeholdersCustomer service – Inbound
  • Customer service – OutboundCustomer Service Technology Support

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Qualification: Any Graduate

Work Experience: 0 – 1 Year

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How to Apply for Accenture Recruitment 2023?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here