RedBus Recruitment 2021 : RedBus Recruitment 2021 For Technical Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : redBus is the largest OTA in India in transaction volumes (with the exception of the monopolistic IRCTC). It is the pioneer in the online bus ticketing industry with a dominant market leadership. Since inception, over 40 million bus tickets have been transacted on redBus and its platforms. Care to be a part of redBus – the world’s largest online bus ticketing platform built out of India. It’s an exciting journey to constantly dabble with ideas that transform bus travel for millions; the 8 million happy customers we’ve served so far and many more to come. We’re proud to be a part of MakeMyTrip Limited (NASDAQ: MMYT).
Job Title : Technical Support
Location : Bangalore
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Job Description :
- Interact with end users to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather information and determine the issue by evaluating and analyzing the symptoms.
- Follow standard processes and procedures.
- Evaluate issues and escalate to relevant team(s) or department(s) if needed.
- Collaborate with other teams, departments and divisions to resolve issues.
- Stay current with system information, changes and updates.
- Tracks each issue to closure and monitors / collates the type of issues occurring frequently.
- Work with the relevant team to resolve or automate the frequent concerns.
- Proactively interacts with regional teams / stakeholders to understand concerns.
- Should be Comfortable with Voice Process / OR / Semi Technical Process
- Willing to work in shifts and rotational offs
Skills :
- Freshers Only.
- Primary Skill – SQL.
- SQL/ certified (optional)
- Good in writing complex SQL queries.
- Basic knowledge of a programming language/scripting language.
- Knowledge of relevant software computer applications and equipment.
- Excellent interpersonal and communication skills, both (written and verbal communication).
- Good aptitude.
- Strong problem-solving skills.
- Effective listening and client-facing skills.
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Qualification : Any Graduate
Work Experience : Freshers
How to Apply for RedBus Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here