Wipro Walk-In Drive 2026: Wipro Walk-In Drive 2026 for Customer Success Associate on 9 October. Check eligibility, skills, interview details, application steps and venue.
About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
Job Title: Customer Success Associate
Location: Gurgaon
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Job Description:
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
- To strive to create a healthy and fun filled Environment in the team
- Display interpersonal skills in handling the day-to-day operations on the floor
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Identify, share and support operational improvements
- Should be flexible to work in rotational shifts in 24*5 work environment
Skills:
- Graduates in B.Com, BBA, BA, BCA, BHM, B.Sc. and 3-year degree courses except Stats, Maths and Eco Hons, Freshers and candidates with relevant BPO experience eligible (Maximum 2.5 years of relevant experience can be considered.)
- Full-time MBA, BE, B Tech graduates freshers are not eligible only candidates with a minimum 6 months of relevant experience can apply.
- US Shifts Evening/Night Shifts for 5 Days a week with 2 fixed offs
- Proficient in computer usage and Basic knowledge on MS Office
- Pro-active & Positive Attitude
- Ability to Work efficiently and effectively in a team
- Excellent customer-facing skills and Ability to build Rapport
- Should have the ability to escalate issues with a view to bringing about a win-win resolution
Perks and Benefits:
- Both-way transport facility provided by the organisation at no cost (current address must fall in a hiring zone)
- Health Insurance at nominal rates facilitated by the organisation
- Regular Rewards and Recognition programmes
- Career mapping and growth
- Regular Learning & Development initiatives
- Further Education assistance programmes
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Qualification: Any Graduate
Work Experience: 0 – 2 Years
Walk-In Date: 9th Oct 2026
Time: 12.00 PM – 3.00 PM
Venue: Building 2 | Candor Tech Space | Tikri | Sector 48 | Gurgaon
How to Apply for Wipro Walk-In Drive 2026?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here