Genpact Recruitment 2026: Genpact Recruitment 2026 is open for Associate roles. Apply online for freshers and experienced jobs in Hyderabad & more. Check eligibility, salary & process.
🔍 About Genpact:
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
💼 Job Role: Associate
Location: Hyderabad
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📝 Job Description:
- We are inviting applications for the role of Associate-Customer Service-Non Voice
- Work location: Hyderabad(Work from office)
- Shift: US
Responsibilities:
- Respond to customer queries and customer concerns
- Provide support for data collection to enable Recovery of the account for the end user.
- Maintain a deep understanding of client processes and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible for exhibiting capacity for critical thinking and analysis.
- Responsible for showcasing a proven work ethic with the ability to work well both independently and within the context of a larger collaborative environment.
Requirements:
- Graduate (Any Discipline)
- Freshers are eligible
Preferred qualifications:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
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📌 Eligibility Criteria
-
Qualification: Any Graduate
-
Work Experience: Freshers
✅ How to Apply for Genpact Recruitment 2026?
Interested candidates can apply online by clicking the application link below: