eClerx Walk-In Drive 2026: Join eClerx Walk-in Drive 2026 for Customer Operations (Freshers) on 1–3 July in Navi Mumbai. Immediate openings, training provided — apply now.
About Company: eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India.
Job Title: Customer Operations
Location: Navi Mumbai
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Job Description:
- Responding to incoming chats and calls from customers in a professional and courteous manner.
- Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions.
- Proactively seeking opportunities to upsell and cross-sell products and services to customers.
- Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues, and sales in the company’s CRM system.
- Meeting or exceeding individual and team sales targets.
- Maintaining a high level of knowledge about the company’s products and services, as well as industry trends and best practices.
Requirements:
- High school diploma or equivalent required.
- Bachelor’s degree in any field is preferred.
Skills:
- Excellent written communication skills in English.
- Previous experience in a customer service and sales role, preferably in a chat or online environment.
- Ability to multitask, prioritize, and manage time effectively.
- Strong problem-solving skills and the ability to think on your feet.
- Comfortable working in a fast-paced environment.
- Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
- Familiarity with basic computer skills and knowledge of CRM systems.
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Qualification: Any Graduate / Diploma
Work Experience: 0 – 1 Year
Walk-In Date: 1st – 3rd July 2026
Time: 9.30 AM – 5.30 PM
Venue: K Raheja Mindspace, Plot #3, TTC Industrial Area, Thane-Belapur Road, Airoli, Navi Mumbai
How to Apply for eClerx Walk-In Drive 2026?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here