Deloitte Recruitment 2026: Apply for Deloitte Recruitment 2026 Tech Analyst roles! Freshers/Experienced & graduates eligible for high-paying jobs in Hyderabad. Check eligibility, salary, apply online now. Limited seats – Deloitte careers 2026 await!
🔍 About Deloitte:
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities.
💼 Job Role: Tech Analyst
Location: Hyderabad
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📝 Job Description:
- Provide effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, chats and voicemail) with end users.
- Analyze and resolve incidents and service requests regarding use of application software or hardware. basic knowledge about computer software and hardware.
- Document every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate.
- Should stay informed about ongoing issues/outages, changes in environment that are communicated via email and other channels regularly.
- Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, Schedule Adherence and participate in individual/group coaching sessions. Adhere to contact quality guidelines.
- Identify knowledge gaps and submit corrections/updates and new knowledge documents.
- Create a positive customer support experience and build strong relationships through deep problem understanding with a consummately professional attitude.
- Should be a self-motivated achiever who gains satisfaction from providing excellent customer service.
- Should be flexible to work in different shifts as ISS-Business works 24 x 7.
- Avoid unplanned time off from work as this would have major impact on our business. Excessive unplanned absence may result in disciplinary actions.
- Adheres to Code of Ethics, Vision, Mission and Core Values.
- Ability to switch between different countries and cultures (Americas, EMEA, APAC)
- Should be able to mentor new hires
Requirements:
- B.Sc/B.Com/BCA/ B.Tech(with computer science and electronics background) Other non-engineering graduation/Diploma: 0-4 yrs
Skills:
- Excellent written, verbal, listening, analytical skills.
- Easily grasp and communicate complex ideas.
- Excellent problem-solving skills.
- Knowledge of MS Office 2010, 2013 including Outlook.
- Knowledge of computer hardware and software.
- Knowledge of Operating Systems like Windows 10 and MacOS.
- Knowledge of network and internet.
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📌 Eligibility Criteria
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Qualification: B.E / B.Tech / BCA / B.Sc / B.Com
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Work Experience: 0 – 4 Years
✅ How to Apply for Deloitte Recruitment 2026?
Interested candidates can apply online by clicking the application link below: