Genpact Virtual Drive 2025: Join the Genpact Virtual Hiring Drive 2025 on 9th Sept. Explore customer service job openings, apply online & start your career with Genpact today!
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Customer Service
Location: Ahmedabad
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Job Description:
- Date: 9-September-2025 (Tuesday)
- MS Teams meeting ID: 429 619 056 1031
- MS Teams Passcode: Ye2jL3xd
- Time: 12:00 PM – 1:00 PM
- Job Location: Ahmedabad (Work from office)
- Languages Known: Hindi + English
- Shifts: Flexible with any shift
Responsibilities:
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Skills:
- Graduate (Any Discipline except law)
- Only Freshers are eligible
- Fluency in English & Hindi language is mandatory
Preferred Qualifications:
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note:
- Please keep your E-Aadhar card handy while appearing for interview.
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Qualification: Any Graduate
Work Experience: Freshers
Virtual Drive Date: 9th Sept 2025
Time: 12.00 PM – 1.00 PM
Venue: Please download MS Teams to join the meeting
MS Meeting ID: 429 619 056 1031
MS Passcode: Ye2jL3xd
How to Apply for Genpact Virtual Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here