NTT DATA Walk-In Drive 2025: Apply now for the NTT DATA Walk-In Drive 2025 for Customer Support roles in Chennai on 22 August 2025. Freshers and graduates welcome. Get eligibility, documents required, and walk-in details here.
About Company: NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title: Customer Support
Location: Chennai
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Responsibilities:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Place calls with payers with regard to outstanding claims
- Document the details of the calls made to payers in DBPMS and the client software
- Coordinate with the team leader in following the processes.
Requirements:
- Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
- University degree or equivalent that required 3+ years of formal studies of the English language.
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
Preferences:
- Ability to communicate (oral/written) effectively to exchange information with our client.
- The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
- All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
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Qualification: Any Graduate
Work Experience: 0 – 1 Years
Walk-In Date: 22nd August 2025
Time: 11.00 AM – 2.00 PM
Venue: NTT Data, DLF IT SEZ Park Main Entrance, 4th Floor, Block 5, 1/124, Mount Poonamallee Rd, Manapakkam, Chennai, Tamil Nadu 600089.
How to Apply for NTT DATA Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here