NTT DATA Drive 2025: Join NTT DATA Virtual Hiring Drive 2025 for Voice Process roles! Explore remote-friendly customer support jobs. Apply online before 11th July. Great opportunity for freshers & experienced candidates.
About Company: NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title: Voice Process
Location: Chennai
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Job Description:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Requirements:
- Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
- High school diploma
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
Skills:
- 2025 passed out candidates are not eligible to apply:
- Candidates from chennai is highly preferred:
- Excellent communication is the mandatory need
- able to work in night shift
- one way cab for drop is provided
Note:
- The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
- All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
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Qualification: Any Graduate
Work Experience: Freshers
Virtual Drive Date: 11th July 2025
Time: 12.00 AM – 1.30 PM
Venue: Please download MS Teams to join the meeting
MS Meeting ID: 289 560 831 276 9
MS Passcode: 95zE94C9
How to Apply for NTT DATA Virtual Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here