Accenture Hiring 2025: Accenture is hiring Customer Service Associates in 2025! Freshers can apply. Check eligibility, salary, and how to apply online. Limited openings.
🔍 About Accenture:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 450,000 people serving clients in over 120 countries, Accenture drives innovation to improve the way the world works and lives.
💼 Job Role: Customer Service Associate
Location: Mumbai
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📝 Job Description
- Skill required: Query Management – Service Desk Designation
- Qualifications:Any Graduation
- Years of Experience: 0 to 1 year
Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
Skills:
- Adaptable and flexible
- Ability to perform under pressure
- Problem-solving skills
- Detail orientation
- Ability to establish strong client relationship
- Able to work on a flexible basis as determined by the business needs
- Ability to work under pressure
- Team worker • Positive Attitude
- Quick Learner
- Punctual and Disciplined
- Good Communication skills
- Customer Focussed
- Results driven
- High standards of Integrity
- Attention to detail
- Any graduate from Govt. recognized university
- 10+2 Under-graduates with minimum 6 months prior experience preferred
- Customer satisfaction metrics like CSAT and NPS
- Productivity Metrics like AHT and Break Adherence
- Quality and Compliance metrics as defined by process
- Knowledge Check Scores
- Attendance
- Revenue metrics like Sales & Credit per chat
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📌 Eligibility Criteria
-
Qualification: Any Graduate
-
Work Experience: 0 – 1 Year
✅ How to Apply for Accenture Hiring 2025?
Interested candidates can apply online by clicking the application link below: