HCLTech Walk-In Drive 2025: HCLTech Walk-In Drive 2025 For Customer Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centred around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totalled $12.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
Job Title: Customer Support
Location: Bangalore
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
Job Description:
- Walkin Interview for OTC ( Order to cash) – HCL KARLE TECH PARK BANGALORE on 3rd June
- Interview Timing: 12 pm to 3 Pm
- Experience: 0 to 4 Years
- Freshers – Arts and Science only eligible to apply.
- BE & Btech, MCA graduates are not eligible.
- Shift: US Shift
- Candidates with backlogs are not eligible to apply..
- HR Spoc : Samrin / Harish k
Responsibilities:
Deliver low effort experience
- Interface with internal and external stakeholders to coordinate, support, and execute relevant stages of a Order to Cash Transactions.
- Timely execute and monitor the business line requests and queries with accuracy.
- Assist in development of root cause analysis to facilitate corrective actions and reduce inaccuracy, also support business lines in resolution and escalations
- Support business lines to manage end to end setup process based on terms and conditions mentioned in the request forms.
Anticipate stakeholder needs
- Support business line in resolving operational, commercial or contractual issues, as applicable
- Monitor, follow up, and coordinate the resolution of risks and client-facing issues in a timely manner (e.g, and MAP and rebatesverification)
- Enforcing the customer/client agreements
- Creating Accounts/Orders/Invoices/mange disputes etc. in SAP
- Publishing quarterly/monthly/daily reports of volume/payments
- Preparing Stewardership and storing/interfacing with tableau dashboard.
Enhance employee experience and skills
- Steward performance of the Customer Services team according to defined Customer Experience metrics
- Recognize and actively work to leverage the intersection of various work groups with the general interest to company
- Flexible with working client deadline.
Create a learning organization
- Escalate potential improvement items and resolution points to Manager / Supervisor
Realign resources
- Execute operational activities in compliance with Controls requirements of the respective business area in regards of safety, controls, stewardship, business unit, business continuity plan, and cross functional interaction
Eligibilities:
- Eligibility Criteria: Freshers Arts & Science only eligible (2025 passed out should have results in place and carry final sem result copy)
Skills:
- Basic knowledge of finance with an understanding of processes financial impact and related financial transactions.
- Strong knowledge on Order to Cash processes like Customer Master Data setup, Order, AR, Billing, Cashapplication, Vendor payments etc.
- Be thoughtful, thorough and disciplined to provide best-in-class service to customers
- Take personal ownership in the service delivered with a strong attention to detail.
- Ability to understand, interpret and apply basic critical thinking and problem-solving techniques in creating statistical summaries and graphical representations of business data.
- Insight in identifying risks, resolving potential issues, and escalating when necessary
- Digital mindset with an understanding of external trends and impacts on customer service.
Join Our Telegram Group for Instant Job Notification
Qualification: Any Graduate
Work Experience: 0 – 4 Years
Walk-In Date: 3rd June 2025
Time: 9.30 AM – 5.30 PM
Venue: Karle Town Centre Survey Nos. 72, 91/3 and 91/4, Nagavara Vill, Kasaba Hobli, Bangalore North Taluk, Bengaluru, Karnataka 56004
How to Apply for HCLTech Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here