SuperProcure Recruitment 2025: Explore SuperProcure Recruitment 2025 for Customer Support Trainee roles. Freshers can apply online for high-growth career opportunities in customer service. Learn more and secure your spot today!
🔍 About SuperProcure:
SuperProcure is a next-generation end-to-end TMS platform with multi-enterprise collaboration for shippers. At SuperProcure, we strive to create and maintain a well-oiled machine that provides a one-stop solution for all major logistics operations. We are centred around our clients and continually learn from them to provide customised yet robust solutions for each one of them. We have over 150+ satisfied enterprise clients with ~100% retention rate. The product brings key stakeholders associated with the planning, dispatch, delivery and finance of a truckload under a single umbrella.
💼 Job Role: Customer Support – Trainee
Location: Work From Home
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📝 Job Description:
- New Customers: KPI win rate from pilot to confirmation.
- Handling user training and onboarding online over phone calls and emails.
- Existing Customers: KPI Logo and Revenue Retention.
- Monitoring user adoption, make reports, identify actionable items for driving growth.
- All Customers: Working on user account configuration in the system as per requirement.
- All Customers: Calling users to drive adoption wherever required.
Requirements:
- Engineer / Master’s Degree in relevant fields.
- 0-1 years of experience in customer onboarding, support role or relevant fields.
- Must possess excellent verbal, written, and communication skills.(English + local language)
- Confident and crisp communication over calls presence.
- Should have basic knowledge of MS-Excel & PowerPoint.
- Experience in logistics solutions will be an advantage.
- Ability to manage time effectively and multi-task without losing attention to detail.
- We look for people with Empathy, Passion, Persistence and Ability to learn new things.
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📌 Eligibility Criteria
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Qualification: Bachelor’s / Masters Degree
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Experience: 0 – 1 Year
✅ How to Apply for SuperProcure Recruitment 2025?
Interested candidates can apply online by clicking the application link below: