Amazon IT Support Associate Recruitment 2025: Apply now for Amazon IT Support Associate Recruitment 2025. Discover high-paying, entry-level tech jobs with benefits. Limited positions – apply online today!
🔍 About Amazon:
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa for our customers: shoppers, sellers, content creators, and developers worldwide.
💼 Job Role: IT Support Associate
Location: Bangalore
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📝 Job Description:
- Effective Communication Skills: Demonstrating proficiency in clear and concise communication.
- This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
- Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- This role will be working from Bangalore (BLR18) Corporate office.
- A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired.
- Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation..
Skills:
- Bachelor’s degree/Diploma
- 6 months to 18 months of work experience.
- Good communication skills
Preferred Qualifications:
- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
- Basic Understanding and troubleshooting skills on Network
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📌 Eligibility Criteria
- Qualification: Bachelor’s Degree / Diploma
- Experience: 6 – 18 Months
✅ How to Apply for Amazon IT Support Associate Recruitment 2025?
Interested candidates can apply online by clicking the application link below: