Syniverse Recruitment 2025: Syniverse Recruitment 2025 For Operations Analyst. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company: Syniverse is the world’s most connected company—we pioneer innovations that take businesses further. Our secure, global network reaches billions of people and devices. Our engagement platform powers the customized experiences of the future. And the millions of secure transactions we drive every minute are revolutionizing how goods and services are exchanged. We have always led companies to reimagine the boundaries of possibility. Today we’re delivering on opportunities with the power to change the world.
Job Title: Operations Analyst
Location: Hyderabad
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Job Description:
- Provide Technical support , determine the root cause of the problem(s), and find appropriate solutions.
- Follow SLA guidelines including timely follow-up, escalation, and resolution of tickets on time.
- Analyze metrics and identify the possible reasons for any achievements or deviations.
- Participate in ticket review and ensure the appropriate solution is provided.
- Create status reports on the activities performed as per management requirement.
- Provide documentation on newly discovered solutions and develope production ready solution support scripts.
- Provide continuous monitoring of production servers that includes system health, resource utilization, file transfer rate, database insert rate and logs.
- Provide application health monitoring that includes file processing, data loading, completion of scheduled tasks, report generation, application related processes, dashboards and application logs.
- Use alarm monitoring tools, interpret the condition being alarmed, resolve and/or escalate to the next level support.
- Participate in new initiatives for providing technical solutions.
- May support provisioning.
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Qualification: B.E / B.Tech
Work Experience: Freshers / Experienced
How to Apply for Syniverse Recruitment 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here