Wipro Walk-In Drive: Wipro Walk-In Drive For Support Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
Job Title: Support Analyst
Location: Hyderabad
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Job Description:
- Role : SD Administrator.
- The location opens for the below role: Gopanpally, Hyderabad.
- Shifts: Rotational – 24*7 ( 5 days WFO )
- Mode: Work From Office
- Looking for freshers with good technical knowledge & excellent English communication skills. (Technical Graduates Preferred )
Responsibilities:
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
- Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
- Identify and escalate tickets requiring urgent attention and action
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- Deal with and resolve helpdesk requests
- Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
- To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
- Open to working in a 24×7 environment with rotating shifts and rotating weeks off.
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Qualification: Any Graduate
Work Experience: Freshers
Walk-In Date: 21st – 22nd Nov 2024
Time: 10.00 AM – 12.00 PM
Venue: C7PX+3PC, Unnamed Road, Journalists Colony Phase 3, Phase 3, Gachibowli, Hyderabad, Telangana 500075
Contact: Nishant
How to Apply for Wipro Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here