eClerx Walk-In Drive: eClerx Walk-In Drive For Analyst. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India.
Job Title: Analyst
Location: Pune
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Job Description:
- Responding to incoming chats from customers in a professional and courteous manner.
- Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions.
- Proactively seeking opportunities to upsell and cross-sell products and services to customers.
- Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues, and sales in the company’s CRM system.
- Meeting or exceeding individual and team sales targets.
- Maintaining a high level of knowledge about the company’s products and services, as well as industry trends and best practices.
Requirements:
- High school diploma (HSC+ 3 years of diploma) or equivalent required.
- A bachelor’s degree in any field is preferred.
- Experienced (0-3 years)
- 24*7 Rotational Shifts – Night shift allowance shall be provided over the CTC
- 5 Days working with 2 rotational offs
- Compulsory Work from Office
Skills:
- Good written communication skills in English.
- Previous experience in a customer service and sales role, preferably in a chat or online environment.
- Ability to multitask, prioritize, and manage time effectively.
- Strong problem-solving skills and the ability to think on your feet.
- Comfortable working in a fast-paced environment.
- Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
- Familiarity with basic computer skills and knowledge of CRM systems.
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Qualification: Bachelor’s Degree
Work Experience: 0 – 3 Years
Walk-In Date: 30th – 3rd June 2024
Time: 12.00 AM – 4.00 PM
Venue: Address: Block 01, LG Floor, Phase-II, Quadron Business Park, Rajiv Gandhi Infotech Park, Hinjewadi, Pune – 411057 (View on map)
How to Apply for eClerx Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here