Reliance Jio Recruitment 2024: Reliance Jio Recruitment 2024 For Technical Help Desk. Any Graduate / BCA candidates can apply. The detailed eligibility and application process are given below.
About Company: Jio is not just a telecom network, it is an entire ecosystem that allows Indians to live the digital life to the fullest. This ecosystem consists of powerful broadband networks, useful applications, best-in-class services and smart devices distributed to every doorstep in India. Jio’s media offerings include the most comprehensive libraries and programs of recorded and live music, sports, live and catch up television, movies and events. Jio is about creating connected intelligence for 6 billion global minds to unleash the power of a young nation. We are all set to change the way people work, play, learn and live.
Job Title: Technical Help Desk
Location: Navi Mumbai
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Job Description:
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- JD – Technical Help Desk
- Position – Contract – 2 Years
- Location – Navi Mumbai
- Education Level – Any Technical Graduate – Bsc/BCA etc
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Qualification: Any Graduate / BCA
Work Experience: Freshers / Experience
How to Apply for Reliance Jio Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here