[24]7.ai Recruitment Recruitment 2020 : [24]7.ai Recruitment 2020 For Intern. B.E / B.Tech / BCA / MCA / M.Sc candidates can apply. The detailed eligibility and application process are given below.
About Company : [24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7.ai’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
Job Title : Intern
Location : Bangalore
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Job Description :
- To liaison with the Customers (Internal & External) as the focal point for all high priority & major incidents reported.
- Represent the team and [24]7 while leading al high priority & major incidents.
- Provide coordination to the resolver groups involved.
- Provide support and participate in the Change Control Board and change control process.
- Provide appropriate inputs to the problem management process, RCA preparation.
- Drive group chats and bridge calls effectively to resolve the incident.
- Possess proven written and verbal communication skills.
- Prior experience of sending out executive alerts/communication mailers.
- Handle conflict situations and make quick decisions while driving incidents.
- Good understanding of infrastructure technologies. (Solaris, Linux, Networking, Virtualization & SAAS Platforms).
- Use the Escalation matrix appropriately to get an appropriate level of focus from technical teams and management.
- ITIL certification is preferred but not mandatory.
Eligibility Criteria :
- BCA/MCA/M.Sc (Computer Science), BE (Computer Science/ Electricals& Electronics) with 1st class passout.
- No backlogs, 2019-2020 passed out.
- Applicants should be only from Bangalore.
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Qualification : B.E / B.Tech / BCA / MCA / M.Sc
Work Experience : Fresher
How to Apply for [24]7.ai Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here