About Company : Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward.
Job Title : Associate / Sr Associate
Location : Bangalore
Job Description :
- Resolve customer issues in a timely and consistent manner
- Manage time and productivity to meet daily individual & team ticket targets
- Stay updated with current internal ticketing system & customer portals
- back office databases, Groupon redemption procedures and specifics around different types of merchant features Identify and escalate issues appropriately
- Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat research information and troubleshoot problems using available resources
Qualification : Any Graduate
Work Experience : 0 – 3 Year
Walk-In Date : 15th Jul – 17th Jul 2019
Time : 09:00 AM
Venue : Groupon Shared Services
Gopalan Global Axis, G Block, 2nd & 3rd floor
Road Number 9, KIADB Export Promotion Industrial Area
Whitefield, Bengaluru – 560066
Apply : Walk-In
Note : Kindly mention Jobscoupe.com as reference