About Company : Bentley Systems is the leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure. Bentley’s MicroStation-based engineering and BIM applications, and its digital twin cloud services, advance the project delivery (ProjectWise) and the asset performance (AssetWise) of transportation and other public works, utilities, industrial and resources plants, and commercial and institutional facilities.
Job Title : Associate Technical Support Engineer
Location : Pune
Job Description :
- Answering user questions over the phone, email and web portal
- Contribute to software testing from time to time
- Ability to analyze complex technical problems
- Technology savvy
- Tactful and patient with users
- Excellent English communication skills required
- Ability to convey complex technical details coherently
- Knowledge of MicroStation or AutoCAD or other Bentley Plant applications (AutoPlant & OpenPlant) is an asset
- Fundamental Knowledge of Database (SQL Server or Oracle) is an asset
- Must be decisive, self-motivated and proactive, possessing strong desire to learn
- Ability to resolve application problems via telephone support
- Excellent verbal and written communication skills, Should participate & contribute in writing blogs, wiki’s, Tech articles on company’s portal
- Support and interact with other members of a team environment
Qualification : Bachelor Degree (B/E./B.Tech) in Mechanical/Chemical Engineering
Work Experience : 0 – 4 Year
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