Wipro Walk-In Drive: Wipro Walk-In Drive For Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
Job Title: Associate
Location: Mumbai
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Job Description:
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Requirements:
- 6-36 months Experience
- Relevant Experience – Any/Basic MS Excel Category
- Back office/Data handling or data management Working Conditions
- Fixed Night shift (5 days working). Saturdays and Sundays are fixed off.
- Education Skills -Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible
- Note: Looking for immediate joiners or who can join within 10-15 days
Mandatory Note :
- Candidates should be flexible to work in night shift only
- carry hardcopy of resume, your original ID Card (Aadhaar and PAN)
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Qualification: Any Graduate
Work Experience: 6 – 36 Months
Walk-In Date: 27th Jan 2025
Time: 2.00 PM – 4.00 PM
Venue: Gigaplex Building 3, Mindspace – Airoli West, 3rd Floor, Plot no. 1.T.5, MIDC, Airoli – 400708
How to Apply for Wipro Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here