Wipro Walk-In Drive 2025: Join Wipro’s Walk-In Drive 2025 for the US Back Office Executive role. Discover eligibility, interview details, and step-by-step application process. Don’t miss this chance to start your career with Wipro — interviews on 11th November.
About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
Job Title: US Back Office Executive
Location: Mumbai
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Job Description:
- Requirements – Associate Process: US HR Operations – Backoffice process
- Work Experience – 0-30 months
- Service Agreement – Applicable for 1 year ( Mandatory)
- Category – Back office/Customer query handling or data management
- Working Conditions – Fixed evening shift (5 days working). Saturdays & Sundays are fixed off
- Transport – Both way transport will be provided.
- Work Location – Airoli
Responsibilities:
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Skills:
- Any graduate – BA, B.Com, B.Sc. (Non-Technical), MA, M.Com, part time MBA, PGDM.All 6 semester original mark sheets in hard copy are mandatory
- Excellent communication skills are mandatory.
Documents Carry:
- Carry hard copy of the resume
- Your original ID Card (Aadhaar and PAN)
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Qualification: Any Graduate / Post Graduate
Work Experience: 0 – 3 Years
Walk-In Date: 11th Nov 2025
Time: 10.00 AM – 12.30 PM
Venue: Gigaplex Building 3, Mindspace – Airoli West, 3rd Floor, Plot no. 1.T.5, MIDC, Airoli – 400708
How to Apply for Wipro Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here