Wipro Recruitment 2026: Explore the latest Wipro Recruitment 2026 for Technical Administrator positions. Check detailed eligibility criteria, application process, job responsibilities, and official notification. Apply online now and start your career with Wipro — one of India’s leading IT companies.
🔍 About Wipro:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
💼 Job Role: Technical Administrator
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📝 Job Description:
- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD
- Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User
- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution
- Routes the enquiries to Resolver Groups as appropriate
- Re-routes misdirected calls
- Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
- Provides status and updates on tickets to authorized users
- Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction
Skills:
- Looking for someone who is a fresher with good communication & technical knowhow.
- Must be a Graduate
- Should be comfortable working from office in rotational Shifts.
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📌 Eligibility Criteria
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Qualification: Any Graduate
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Work Experience: Freshers
✅ How to Apply for Wipro Recruitment 2026?
Interested candidates can apply online by clicking the application link below: