Unisys Recruitment 2025 For Technical Service Desk Associate

Unisys Recruitment 2025: Unisys Recruitment 2025 For Technical Service Desk Associate. Diploma /  Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial markets.

Job Title: Technical Service Desk Associate

Location: Bangalore

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Job Description:

  • Assisting with first line user support by guiding users through the necessary steps to restore functionality,
  • Troubleshooting hardware, software and connectivity issues using remote access tools
  • Escalating complex issues to 2nd and 3rd level resolver teams, and
  • Coordinating and fulfilling end-user service requests including installation of software and user administrative related requests.
  • Ensures tickets are managed to closure and keeps users / clients updated on status and progress.
  • Learns and complies with the Service Desk, desktop, peripheral and related connectivity and security policies and procedures.
  • Contributes to continues improvement of the Service Desk knowledge base.
  • Delivers results in support of the organizations SLAs.
  • Assists with special projects as assigned

Skills:

  • High School diploma or GED required
  • Generally, less than 1 years’ experience in area of responsibility

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Qualification: Diploma / Graduate

Work Experience: 0 – 1 Year

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How to Apply for Unisys Recruitment 2025?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here