Tesco Recruitment 2025: Apply for Tesco Recruitment 2025 Associate – Chat Support. Freshers & experienced candidates can register online. Check eligibility, salary & job details here.
🔍 About Tesco:
We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high-quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
💼 Job Role: Associate – Chat Support
Location: Bangalore
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📝 Job Description:
- Ensuring I understand our Core Purpose and the role I play in delivering this
- Role modelling the Tesco values and leading by example in what I do and how I behave
- Understanding the part I play in delivering our key metrics and performance measures
- Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards
- Handing and resolving first line contact and queries via written communication channels
- Handling first line contact efficiently, to minimize any impact to customers and colleagues and deliver strong NPS scores
- Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager
- Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others
- Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change
- Continually developing my skills to be the best I can be in my role
- I ensure that all open tickets are closed to agreed timescale
- I am expected to work in roster shifts to support customer queries
🛠️ Skills:
- Experience relevant for this job:
- Customer service orientation
- Customer Service, preferably ina written channel
- Excellent Written Communication in English
- Communicating and working in a team environment
- Conflict Resolution
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📌 Eligibility Criteria
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Qualification: Any Graduate
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Work Experience: Freshers / Experienced
✅ How to Apply for Tesco Recruitment 2025?
Interested candidates can apply online by clicking the application link below: