Tech Mahindra Hiring 2025: Explore exciting career opportunities at Tech Mahindra! Apply now for the 2025 Service Desk Associate roles. Openings for freshers and experienced candidates. Competitive salary, growth prospects & immediate joining!
🔍 About Tech Mahindra:
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across several technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
💼 Job Role: Service Desk Associate
Location: Hyderabad
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📝 Job Description:
- Service Desk (Technical Support || International voice)
- Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
- First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.
- Should Aware of PC/Laptop troubleshooting Both Hardware & Software.- Knowledge of networking and support, VPN, Active Directory.
- Technical Support –
- Voice / Blended Industry Type:
- IT Services & Consulting Department:
- Customer Success, Service & Operations Employment Type:
- Full Time, Permanent Role Category:
- Voice / Blended Education UG:
- Graduation Not Required Key Skills:
- Skills highlighted with are preferred key skills.
Requirements:
- Freshers and experienced both are eligible
- Freshers with only Excellent communication skills are preferred
- Experience with a minimum of 6 months to 5 years of experience into Technical support for voice are preferred
- Should have Excellent Communication Skills with Good Technical Knowledge
- Only Immediate joiners are preferred
- Work from Office/ Rotational night Shift/5 days working & 2 weekoff/ Both side Transportation Provided
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📌 Eligibility Criteria
-
Qualification: Undergraduate / Graduate
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Experience: 0 – 5 Years
✅ How to Apply for Tech Mahindra Hiring 2025?
Interested candidates can apply online by clicking the application link below: