Syniverse Recruitment 2025: Explore Syniverse Recruitment 2025 for Operations Analyst roles. Freshers & experienced can apply online. Check eligibility, salary, and how to apply.
🔍 About Syniverse:
Syniverse is the world’s most connected company—we pioneer innovations that take businesses further. Our secure, global network reaches billions of people and devices. Our engagement platform powers the customized experiences of the future. And the millions of secure transactions we drive every minute are revolutionizing how goods and services are exchanged. We have always led companies to reimagine the boundaries of possibility. Today we’re delivering on opportunities with the power to change the world.
💼 Job Role: Operations Analyst
Location: Bangalore / Hyderabad
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📝 Job Description:
- Provide Technical support , determine the root cause of the problem(s), and find appropriate solutions.
- Follow SLA guidelines including timely follow-up, escalation, and resolution of tickets on time.
- Analyze metrics and identify the possible reasons for any achievements or deviations.
- Participate in ticket review and ensure the appropriate solution is provided.
- Create status reports on the activities performed as per management requirement.
- Provide documentation on newly discovered solutions and develope production ready solution support scripts.
- Provide continuous monitoring of production servers that includes system health, resource utilization, file transfer rate, database insert rate and logs.
- Provide application health monitoring that includes file processing, data loading, completion of scheduled tasks, report generation, application related processes, dashboards and application logs.
- Use alarm monitoring tools, interpret the condition being alarmed, resolve and/or escalate to the next level support.
- Participate in new initiatives for providing technical solutions.
- May support provisioning.
Requirements:
- Bachelor’s degree in computer science, electronics or telecommunication or equivalent experience.
- 0-2 years relevant professional experience in the areas of application operations support, technical customer support, problem management, relational databases, programming languages, software development.
- Preferred Oracle certifications-OCP, OCA, SQL Server Certified Engineer
- Prior experience in Telecom Operations preferred.
Additional Requirements:
- 24/7/365 helpdesk support ,system monitoring, application operations support and willing to work in shift
- Ability to communicate status updates effectively to the project team and management.
- Ability to work independently as well as in a team environment.
- Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques.
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📌 Eligibility Criteria
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Qualification: B.E / B.Tech
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Work Experience: 0 – 2 Years
✅ How to Apply for Syniverse Recruitment 2025?
Interested candidates can apply online by clicking the application link below: