About Company : Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in re-engineering process. We design exceptional customer experiences for the digital age, by deconstructing your business processes, rethinking, rebuilding, and delivering them back smarter, more efficient and more effective than before.
Job Title : Associate / Sr Associate
Location : Chennai
Job Description :
- Responsible for answering/placing technical support Chats and abide by the prescribed norms
- Escalate appropriate issues to Tier 2
- Aptly trained and updated in industry specific technology and in clients processes, applications/ utilities and products
- Maintain high level of technical expertise, soft-skills and chat etiquette skill Awareness on key metrics and targets
- Must be able to communicate fluently in English
Qualification : Any Graduate
Work Experience : 0 – 3 Year
Walk-In Date : 04th Feb – 08th Feb 2019
Time : 11:00 AM
Venue : Sutherland
A-1, Ground Floor, Shri Ram Gateway, Perungalathur, Chennai – 63
Landmark : Opposite to perungalathur Railway station
Apply : Walk-In
Contact Person : Pravin