Sutherland Recruitment 2025: Explore the latest Sutherland Recruitment 2025 openings for Finance & Accounting professionals. Apply online for fresher and experienced roles. Get complete details on eligibility, salary, and the selection process to kickstart your finance career with Sutherland today.
🔍 About Sutherland:
Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in re-engineering processes. We design exceptional customer experiences for the digital age, by deconstructing your business processes, rethinking, rebuilding, and delivering them back smarter, more efficient and more effective than before.
💼 Job Role: Finance & Accounting
Location: Work From Home
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📝 Job Description:
- We are currently hiring Collection Specialists to join our growing team at Sutherland.
- This is a work-from-home opportunity open to freshers
- EXP: 0- 4 Years
- Mandatory: Graduates ; International Voice Process ; Collections
- Freshers Can Apply
Responsibilities:
- Review open accounts from the daily Ageing report
- Monitor and maintain the assigned accounts – Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
- Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
- Monitor customer payments activity to ensure receivables are collected in a timely manner
- Ensure timely escalation in case of non-payment or no response
- Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
- Identify issues attributing to account delinquency and discuss them with customers and escalate with client
- Assists with the cleanup of UC’s (unapplied credits), short paid invoices
- Send Dunning letter to customers to make the payment of delinquent accounts
- Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
- Update Daily/Weekly trackers and perform self-quality check
- Adherence to Control and Compliance
- Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
- Follow and update the Standard Operating Procedure (SOP)
- Active participation in Learning & Developments
Perks:
- Work From Home
- Flexible environment
- Career growth and learning opportunities
- Exposure to international processes
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📌 Eligibility Criteria
-
Qualification: Any Graduate
-
Work Experience: 0 – 4 Years
✅ How to Apply for Sutherland Recruitment 2025?
Interested candidates can apply online by clicking the application link below: