PhonePe Recruitment 2024: PhonePe Recruitment 2024 For Associate Operations. Undergraduate / Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app that offered money transfers to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform.
Job Title: Associate Operations
Location: Bangalore
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Job Description:
- Act with integrity & think customer-first in every interaction
- Handle cases which involve video calling
- Follow specified process guidelines defined for the process
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Recommend process improvement
Eligibility:
- Have excellent written and verbal communication
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritize, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- 0 – 1 years of work experience in a customer-facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
- 6 days working
- Rotational week off
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Qualification: Undergraduate / Graduate
Work Experience: 0 – 1 year
How to Apply for PhonePe Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here