Oracle Recruitment 2026: Apply now for Oracle Support Analyst Recruitment 2026! Discover eligibility, salary, application process, and deadlines for freshers & experienced. Top IT jobs at Oracle – don’t miss out! (147 characters)
🔍 About Oracle:
Oracle has embedded innovative technologies in every aspect of our cloud, enabling companies to reimagine their businesses, processes, and experiences. With the introduction of Oracle Autonomous Database, the industry’s only self-driving, self-securing, and self-repairing database, Oracle is again revolutionizing how data is managed. Oracle is the #1 provider of business software, with a broad portfolio of solutions for companies of all sizes. Today, 430,000 customers in 175 countries use Oracle technologies to seize business opportunities and solve real, tangible challenges.
💼 Job Role: Support Analyst
Location: Bangalore
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📝 Job Description:
- You will resolve end user inquiries via phone and electronic means.
- Your focus is to provide level one support including problem resolution within published goals using the Knowledge Base, use Web Resources, etc. to resolve issues.
- In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer end user issues including, but not limited to: account access, printer support, network drive access, and electronic support troubleshooting, Handle open service requests that are dispatched, analyze the hardware or software problem and write case notes in the tracking system.
Responsibilities:
- Responding promptly to helpdesk tickets via phone, email, or web-based channels
- Troubleshooting and resolving customer issues using established procedures and resources
- Documenting all customer interactions and resolutions in a ticketing system
- Escalating complex or unresolved issues to the appropriate technical teams and providing clear, concise case notes
- Assisting with onboarding and support for new/existing users
- Collaborating closely with team members to ensure timely and accurate issue resolutions
- Maintaining a high standard of customer service and professionalism in all interactions
Skills:
- Active Directory
- Citrix
- Customer Service
- Customer Support
- Microsoft Office Suite
- Network and Printer Troubleshooting
- Remote Troubleshooting
- Technical Support
- Ticketing Tools
- Troubleshooting
- VMWare
- VPN
- Windows OS
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📌 Eligibility Criteria
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Qualification: Bachelors Degree
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Work Experience: 0 – 2+ Years
✅ How to Apply for Oracle Recruitment 2026?
Interested candidates can apply online by clicking the application link below: