NTT Recruitment 2024: NTT Recruitment 2024 for Service Desk. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: NTT Ltd. is a leading, global technology services company. We’re here to enable a connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good. That’s our focus and it extends well beyond the bottom line. We believe in using technology for good. This means helping organizations and society transform and move into the future with a partner they can trust.
Job Title: Service Desk
Location: Work From Home
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Job Description:
- Provide L1 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone.
- Activities include recognition, research, isolation, resolution & follow-up steps.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
- Sound knowledge of ITIL best practices around Incident & Request Management procedures.
Requirements:
- Qualification: Graduate
- At least 6 Months to 2 years of experience in an international technical support profile
- Rotational shifts (24*7).
- Technical Support skills.
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Qualification: Any Graduate
Work Experience: 6 Months – 2 years
How to Apply for NTT Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here