NTT DATA Recruitment 2025: NTT DATA Recruitment 2025 For Service Desk Associate. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title: Service Desk Associate
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Job Description:
- Managing customer interactions & records reported issues in the ITSM tool.
- Identifying technical issues related to desktop, laptop, printers, peripherals, etc., applying fixes and investigating root causes using internal instructions.
- Providing technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
- Working requests relating to PC maintenance.
- Participating in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
Skills:
- Ideally University education, preferably technical degree, or Microsoft certifications
- Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
- Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
- Excellent communication and customer service skills
- C2 level proficiency in English language
- Flexibility to work shifts if required
Compensation:
For 3 years full-time Graduates (BCA/BSc/ BBA /BCom/BA – English)
- During training period, a stipend of Rs. 8000/- PM will be paid.
- After successful completion of the training a salary of Rs 2,80,000 P.A will be paid.
For 4 years full time Engineers (BE/BTech/MCA/MA – English)
- During training period, a stipend of Rs. 12000/- PM will be paid.
- After successful completion of the training a salary of Rs 3,00,000 P.A will be paid.
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Qualification: Any Graduate / Post Graduate
Work Experience: 0 – 1 Year
How to Apply for NTT DATA Recruitment 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here