NTT DATA Recruitment 2025: NTT DATA Recruitment 2025 For Support Engineer. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company: NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title: Support Engineer
Location: Mumbai
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Job Description:
- Monitor the performance and health of the NAC solution, including authentication, authorization, and enforcement processes.
- Investigate and troubleshoot issues reported by users or detected through monitoring tools.
- Ensure daily backup
- Troubleshooting access related issues due to NAC policies
- Prepare daily/weekly/monthly/half yearly/yearly compliance as per HSL requirement.
- Review monitoring alerts for availability and performance
- Modification/deletion/addition of rules/routes/policies as per requirements from HSL
- Provide audit evidence as and when required
- Assist OEM/HSL Project team in product upgrade/maintenance activities.
- Log analysis and reporting using native tool.
- Capacity management
- Incident management
- Change management process need to be followed.
- Service window for this engagement is 16/6 (Two shifts)
- In absence of onsite resource, there should be an immediate replacement of the resource.
- Analyze logs and alerts to identify security incidents, policy violations, or network anomalies.
- Respond promptly to incidents related to network access, security policy enforcement, or endpoint compliance.
- Implement corrective actions to mitigate security risks, such as isolating non-compliant devices or blocking unauthorized access.
- Maintain and update access control policies based on organizational requirements, security best practices, and compliance standards.
- Review and refine authentication methods, authorization rules, and endpoint posture assessment criteria as needed.
- Provide technical support and guidance to end-users, IT staff, and system administrators on NAC-related issues.
Requirements:
- Bachelor’s degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
- Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role.
- CCNA certification in must, CCNP in Security or PCNSE certification is good to have.
- NAC, Security (FW + VPN + NAC)
- Moderate level of relevant managed services experience handling Security Infrastructure.
- Moderate level of knowledge in ticketing tools preferably Service Now.
- Moderate level of working knowledge of ITIL processes.
- Moderate level of experience working with vendors and/or 3rd parties.
- NAC, Security (FW + VPN + NAC).
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Qualification: B.E / B.Tech
Work Experience: Freshers / Experienced
How to Apply for NTT DATA Recruitment 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here