NTT DATA Recruitment 2024: NTT DATA Recruitment 2024 For Application Engineer. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company: NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title: Application Engineer
Location: Hyderabad
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Job Description:
- Monitors client Packaged Application technologies such as ERP, Middleware and other business critical software
- Identifies problems and errors prior to or when they occur
- Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction
- Investigates first line incidents assigned and identifies the root cause of incidents and problems
- Fulfils approved requests following agreed procedures
- Provides telephonic or chat support to clients when required
- Executes approved maintenance activities including patching and configuration changes
- Follows the required handover procedures for shift changes to ensure service continuity
- Reports and escalates incidents where necessary
- Ensures the efficient and comprehensive resolutions of incidents and requests
- Proactively identifies opportunities for work optimization
- Updates existing knowledge articles or creates new ones
- Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities
- May also contribute to / support on project work as and when required
- May work on implementing and delivering Disaster Recovery functions and tests
- Performs any other related task as required
Skills:
- Bachelor’s degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience)
- Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)
- Basic knowledge of infrastructure and technology within the supported technical domain (i.e. ERP, Windows, Linux, SQL, Oracle Middleware and Webserver, etc.)
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Qualification: B.E / B.Tech
Work Experience: Freshers / Experience
How to Apply for NTT DATA Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here