NTT DATA Recruitment 2020 : NTT DATA Recruitment 2020 For Associate System Engineer. B.E / B.Tech Fresher candidates can apply. The detailed eligibility and application process are given below.
About Company : NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most.
As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title : Associate System Engineer
Location : Bangalore
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Job Description :
- Receiving Calls/Emails/Web tickets from end users (UK based) for services, inquiries and problem notifications and log them into the ticketing tool.
- Attempt resolution of tickets relating to end user computing equipment (desktops, laptops, office applications, printers e.t.c)
- Resolve incidents within prescribed time limits, if possible; otherwise, escalate to appropriate Level 2 groups.
- Triaging the tickets to different support groups based on category of the ticket.
- Following up on tickets and tracking them to closure.
- Providing sufficient and accurate information to users on the ticket status.
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Qualification : B.E / B.Tech
Work Experience : Fresher
How to Apply for NTT DATA Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here