Movate Technologies Walk-In Drive 2025: Apply now for Movate Technologies Walk-In Drive 2025! Exciting Technical Support job openings for freshers and experienced candidates. Attend the walk-in interview on 23rd August and start your IT career with Movate.
About Company: Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centred innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range.
Job Title: Technical Support
Location: Hyderabad
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Job description:
- Job Description for Help-desk Support Engineer
- This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers.
- You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to –
- Provide world class remote assistance to users via Chat, Phone and eMail
- Assists users by remote troubleshooting and resolving technical and service issues.
- Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues.
Responsibilities:
- Provides comprehensive remote support across major operating systems –
- Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques.
- Follow documented procedures for issues presented and escalate further if need be.
- Has the ability to trouble shoot by –
- Problem Isolation – The engineer should be able to identify if the presented issue is due to hardware, software, network, or user-related, and systematically narrowing down the root cause.
- Employ advanced troubleshooting techniques to diagnose and resolve problems efficiently by searching in SOPs and KBs
- Diagnose hardware-related issues with desktops, laptops, printers, and peripherals, including recommending escalations to different internal departments and replacements when necessary.
- Assist in setting up, configuring, and installing new software and hardware.
- Document issues, resolutions, and troubleshooting steps for knowledge sharing and future reference.
- Communicate effectively with non-technical users to explain solutions in an understandable manner.
- Collaborate with cross-functional teams to escalate and resolve incidents.
- Support & Execute the deployment and integration of new SOPs and change in systems.
Skills:
- Excellent problem-solving and analytical skills with a focus on mid-level troubleshooting.
- 2 – 3 years of IT related Customer Service experience
- Excellent communication skills, should be able to hold a conversation
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to deal professionally as well as ability to learn new products and technologies
- Good customer service skills, multitasking and documentation skills
- Ability to adjust quickly to the changing priorities and implement the same per business requirements
- Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills
- Good Analytical & Cognitive skills
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Qualification: Any Graduate
Work Experience: 0 – 3 Years
Walk-In Date: 23rd Aug 2025
Time: 9.30 AM – 1.00 PM
Venue: SOHINI TECH PARK, TRENDSET APARTMENTS, 1, Nanakramguda Rd, Financial District, Nanakramguda, Telangana 500032 (View on map)
How to Apply for Movate Technologies Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more Details: Click Here