Movate Technologies Recruitment 2025: Apply now for Movate Technologies Recruitment 2025! Exciting opportunity for freshers as Service Desk Support Trainee. Check eligibility, salary details, and application steps to kickstart your IT career today.
🔍 About Movate Technologies:
Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centred innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range.
💼 Job Role: Service Desk Support Trainee
Location: Hyderabad
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📝 Job Description
- Job title: Service Desk Support Trainee
- Work Location: Hyderabad
- Education Qualification: BCA, BSc – CS, IT, AIDS, MSc – CS, IT, AIDS, MCA, B Com – CS, with strong written and verbal communication skills
- No of openings: 200+
- Experience : 0-6 months relevant work experience
Responsibilities:
- Provides comprehensive remote support across major operating systems –
- Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques.
- Follows documented procedures for issues presented and escalates further if need be.
- Delivers support for G suite applications, covering installation and basic usage
- When necessary, escalate issues to the SMEs / Leads for resolution.
- Employee advanced troubleshooting techniques to diagnose and resolve problems efficiently.
- Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support.
- Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution
- Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques.
- Communicate effectively with non-technical users to explain solutions in an understandable manner.
Skills:
- 0-6 months relevant work experience
- Excellent communication skills, should be able to hold a conversation
- Basic troubleshooting and should be able to comprehend the issues presented
- Ability to deal professionally as well as ability to learn new products and technologies
- Good customer service skills, multitasking and documentation skills
- Ability to adjust quickly to the changing priorities and implement the same per business requirements
- Basic knowledge of IT systems
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📌 Eligibility Criteria
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Qualification: Any Graduate
-
Work Experience: 0 – 6 Months
✅ How to Apply for Movate Technologies Recruitment 2025?
Interested candidates can apply online by clicking the application link below: