Mouser Electronics Recruitment 2024: Mouser Electronics Recruitment 2024 For Technical Support Representative. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company : Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components for nearly 800 industry leading manufacturers. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. In 2007, Mouser became a part of the Warren Buffett Berkshire Hathaway family of companies. Today, Buffett’s holdings include insurance and finance subsidiaries and a host of almost fifty businesses ranging from jewelry and furniture to manufactured homes.
Job Title: Technical Support Representative
Location: Bangalore
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Job Description :
- Demonstrates the highest quality of customer service and effectively interacts with all internal and external business contacts.
- Uses resources effectively to provide customers the best component selection for the application and offers associated items with product support. Also provides Mouser website and online chat support.
- Teaches customers how to navigate the Mouser website to allow customers to find information easily while minimizing their need of additional support from the Technical Support team.
- Communicates requirements and interacts effectively with customers, suppliers, Customer Service, Products, and other Mouser departments.
- Attends and contributes to supplier trainings and company meetings.
- Supports the Local Customer Service team and provides support for other teams when needed.
- Supports and participates in company total quality process and represents the company in a professional manner.
- Works with minimum supervision and makes independent decisions.
- Maintains proper phone and chat coverage during scheduled work hours and regular attendance at work is an essential part of the job.
- Able and willing to travel to supplier training seminars and represent Mouser at trade shows.
- Other duties as assigned.
Requirements:
- Bachelor’s degree in electronics engineering or equivalent field of study.
- Exhibits the desire to provide excellent service, carry out correspondences in a professional and courteous manner, and interact directly with customers as needed.
- Exhibits desire and ability to advance.
- Minimal or no experience in the job.
- Works under close supervision.
Skills :
- Exhibits understanding of technical specifications to assist in the selection of semiconductor, electromechanical, interconnect, embedded products, and optoelectronic components and associated tools and accessories.
- Exhibits proficiency in the use of block diagrams, schematics, test equipment, and test procedures to analyze and troubleshoot printed circuit board assemblies and sub-assemblies.
- Exhibits proficiency in basic circuit theory, analysis, and design, and/or system-level configurations.
- Ability and desire to provide technical support to external and internal customers.
- Ability to understand verbal and written communication regarding electronic applications and components and is able to ask for clarification when needed.
- Proficient use of computers, networks, software programs and other resources, including experience in a Microsoft Windows environment: Internet, Microsoft Word, Excel, Outlook, and other software.
- Proficient typing, writing skills, and math skills.
- Professional verbal and written communication skills in English and additional languages when required.
- Excellent written and clear verbal communication on Chat, the telephone or in person, and interacts effectively with individuals and groups inside and outside the organization.
- Exhibits strong analytical, organizational and time management skills. Analyzes the impact of decisions before execution and must be detailed and thorough in work habits with the ability to multi-task.
- Demonstrates effective time management and organizational skills.
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Qualification: Bachelor’s Degree
Work Experience: Freshers / Experienced
How to Apply for Mouser Electronics Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here